Jan 2024 – Sept 2026
Los Angeles
Jul 2021 – Jan 2024
Pasadena
Sept 2019 – Jun 2021
Pasadena
Jan 2019 – Aug 2019
London
Mar 2018 – Jan 2019
London
Oct 2013 – Sept 2017
London
Senior Website Product Manager
BlackLine
Owned end-to-end product lifecycle for the public-facing website of a leading fintech / financial operations SaaS platform.
Defined and led an AI Answer Engine project end to end: scoped the responsible AI framework, established model accuracy thresholds and acceptance criteria, and validated retrieval quality before release.
Partnered closely with Engineering, Legal, Privacy, and Trust teams to navigate data privacy regulations and responsible AI requirements, acting as the central point of stakeholder alignment; communicated product and KPI performance directly to the Executive team.
Defined and tracked KPIs to evaluate product performance, including a 12% YoY improvement in demo request conversion rate
Led agile delivery with Scrum teams, owning backlog grooming, prioritization, and refinement.
Product Manager
Bluebeam
Led product work on Bluebeam's core AEC collaboration platform, a high-volume enterprise SaaS used by construction project managers, superintendents, and document controllers to manage drawings, markups, submittals, and field workflows.
Led platform modernization delivering 75% scalability improvement and 45% faster response times through SQL-to-cloud migration and microservices architecture.
Collaborated with engineering teams to audit system dependencies, design technical solutions, and execute multi-phase delivery.
Product Delivery Manager
Bluebeam
Led delivery execution across multiple agile teams building construction technology products, coordinating complex interdependent initiatives across engineering, design, and GTM.
Partnered with Product Managers to translate roadmap initiatives into sprint-ready work, managing dependencies and sequencing across teams.
Facilitated cross-team collaboration to resolve blockers, align priorities, and ensure consistent delivery against shared objectives.
Agile Consultant
Dept. for International Trade
Supported digital product development for public-facing trade services, working at the intersection of policy, technology, and user needs.
Led agile transformation for a cross-functional government team.
Facilitated stakeholder alignment across policy, content, and technology groups in a resource-constrained government setting.
Agile Delivery Manager
Tesco
Drove rapid pilot iterations using Scrum and Kanban.
Delivered Tesco's first end-to-end service design project, from Discovery to Live, aligned with business and user needs.
Leveraged customer analytics to guide backlog prioritization and optimize in-store experience.
Digital & Web Services Manager
Bexley Council
Led a team of developers and content specialists, managing people development, delivery accountability, and performance while owning a cross-departmental digital product portfolio.
Led end-to-end redesign of public-facing digital services for 250,000+ residents, balancing accessibility requirements, plain language standards, regulatory compliance, and limited public-sector budgets.
Owned product roadmap and prioritization across multiple government departments, facilitating alignment between elected officials, department heads, and technical teams with competing priorities.
EDUCATION
MSc, Comparative Public Policy
The University of Edinburgh (Honours) · 2012–2013
M.A., Philosophy & English Lit
The University of Edinburgh (2:1 Honours) · 2007–2011
European Baccalaureate
European School of Brussels III (83.88%) · 1999–2006
CERTIFICATIONS
Certified Scrum Master
Scrum Alliance · Jul 2017
PRINCE2 Foundation & Practitioner
Axelos · Dec 2014–Feb 2015